Supply Chain Lead-Field Services
Schneider Electric
Johannesburg, Gauteng, ZA
5d ago

This position is responsible for

coordination the interactions with Global Supply Chain in the country by :

  • Providing Field Services operational inputs to supply chain design & operations
  • Ensuring process alignment and improvement between Field Services Operations team and Supply Chain teams
  • Essential Responsibilities :

  • Single point of contact for Field Services Logistics Offer management
  • Set and update the Field Services Logistic Offer in collaboration with business, Finance, Customer satisfaction & quality manager
  • Contribution to Spare Parts Stocking Plan
  • Forecasting inputs for Planned events
  • Measure and improve performance of the local Supply Chain for Field Services activities
  • Responsible of the Field Service Logistics Operation (Transportation, Warehousing & Custom Clearance)
  • Owns deployment for the Cluster, the Reverse Logistics business rules coming from the Business Units : what to collect, return, repair and recycle.
  • Analyses process health and drives improvement opportunities
  • Required experience

  • Engineering and / or Business master’s degree or 5-10 years in Field Services Operations.
  • Experience in Field Services Operations. Experience in Supply Chain is a plus.
  • Previous work experience in Logistics and supply chain operations (transport, distribution center, manufacturing)
  • Experience in projects management, or cross-functional management of process performance
  • Customer-facing / support expérience (CCC Field Services, CLO, )
  • Skills

  • Leadership / Language & communication / Customer centric / Customer focus and result oriented / Cross Functional communication
  • Good communication skills : ability to deal with crisis management, handle exceptions,
  • Competences

  • Supply Chain and logistics
  • Field Services business knowledge
  • Supply Chain planning processes : Forecasting, Inventory planning, DRP / MRP
  • Performance Management / Analytical Skills
  • Project management
  • Customer service oriented
  • ERPs and Supply Chain Planning IT Tool
  • LI-MB1

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