Our client is seeking to employ an account manager.
The main responsibility is to liaise with clients, professional teams and any party that could potentially result in an invitation to tender for a project.
Securing invited opportunities to tender and attending to after sales service is vital for the success of this role. The Account Manager is expected to build long term relationships with clients as part of the companys sales strategy.
MAIN OBJECTIVES OF THE JOB
Client Relation Management
Gain sufficient industry insight in order to generate the maximum amount of leads per month.
Prior to any engagement effective plan and strategise for the meeting. Effective targeting includes adequate preparation and research.
Strategically engage with client or professional team in order to accurately communicate the brand and organisation.
Indicate all possible leads on Planner and continue to follow-up with client or professional team.
Calculated engagement and communication to be applied throughout in order to secure new projects.
After securing new project or invitation to tender, sufficient engagement with professional team to ensure successful application.
Once project is secured introduction meeting, and site inspection is to be attended whereas accurate notes are to be taken.
Continuously drive the project and ensure sufficient engagement with client.
Maintain relationship building with all clients and professional teams in order to ensure future projects.
Appropriately represent the company at all client functions.
Frequent relationship building with clients
Frequent relationship building with professional teams
Frequent relationship building with state employees
Relationship building with departmental employees including QS and Estimating
Service provider management and networking
Timeously collect documents once tender invite has been received.
All site inspections and clarification meetings are to be attended once project has been published.
Comprehensive and meticulous notes are to be taken in order to develop tender requisition document.
Sufficient site notes are to be provided to Estimating Department and all additional information are to be uploaded onto organisational cloud.
Ensure that all tender submissions are done timeously and professionally.
Continuously follow up on tender results in order to secure tender award.
In public sector, ensure that tender results are brought to the attention of the Director.
Attend all introduction meetings as well as any progress meetings and accurately report on any issues, details or concerns identified during the meeting.
Ensure that all issues identified during the meetings are dealt with in a professional and timeous manner.
Timeously provide estimating department with sufficient information relevant to the prospect tender.
Ensure that estimating department is familiar with comprehensive details such as tender documents; site inspection notes;
tender submission date; validity expiry date etc.
Timeously follow-up on the validity expiry date.
Professionally generate tender submission.
Allocate post tender award responsibility to various departments.
Ensure adequate involvement in final account as required by project.
In Public Sector ensure timeous collection of payment certificate and submitting of invoices.
Timeous feedback on all areas as per request of the director.
Efficient Planner maintenance.
Adequately plan and assign tasks to complete in a manner that drives efficiency.
Apply adequate email tracking techniques to ensure that all relationships are maintained and leads are followed-up.
ESSENTIAL REQUIREMENTS AND QAULIFICATIONS
Relevant degree / course in sales and marketing
5 Years relevant marketing experience
2 years industry experience
Fully computer literate
Objection Prevention and Handling
Sales and Marketing Techniques
Brand and channel management
Rapport Building (Intrapersonal Skills)
Time Management and Organising
Able to work in a fast-paced environment under pressure & able to evaluate high-risk decisions