What will you do?
The aim of this new role is to increase the capacity to support and maintain the Guidewire & Thunderhead production and non-production infrastructure and software.
This role will also be responsible for
Managing & supporting complex systems in the cloud.
Driving optimisation of the DevOps environment through the use of automation.
Providing direction to stakeholders impacted by DevOps operations and will also have to be the lead technical expert in various DevOps related domains in order to provide direction, approval and support as required.
Serving as an escalation point for the technical roles in this team and for others who may need this support.
What will make you successful in this role?
Provide direction and guidance to Architects and Technical Specialists on ways to automate and improve the development, release management and production observation processes & procedures.
This role will be responsible for the solution that is implemented and will have to sign off any solution developed.
Oversee, manage and optimise the administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
Drive adoption of standards that are to be adhered to by software developers and testers to ensure that they follow established processes and works as intended.
This will include co-ordination of the relevant training & certification in relation to the requirements of the roles.
Identify opportunities for efficiency and improvements of hardware and software resource performance (CPU, Memory, Disk I / O, etc.
across all environments and take decisive action where potential business user impact is anticipated or experienced
Team management and leadership
National Diploma / Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Information Technology, Engineering field preferred
Knowledge and Experience
Minimum of 10 years relevant experience within IT.
Minimum of 5 years within a Lead role, managing complex hardware and software environments and teams.
5+ years’ software development experience in Java at a senior level.
Solid experience with Docker, Atlassian Suite, Bamboo
Solid experience in application development, support and release management
Experience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTP
Minimum 5 years experience working with and supporting complex systems deployed to cloud i.e. AWS
Working experience with Linux (RHEL), Java, SQL Database, distributed web applications
Proficient in Solution architecture design and delivery (e.g. TOGAF)
Experience with Docker, Atlassian Suite, Bamboo
5+ years’ IT development experience in Java
Solid experience working with and supporting complex systems deployed to cloud i.e. AWS
Competent in problem solving and troubleshooting at application and networked infrastructure levels
Stakeholder management as it relates to business and technical users at different levels in the organisation
Research and presentation skills
Must be able to work in a team focused highly pressurised and dynamic environment
Investigation and analysis of information
Demonstrated leadership and management capabilities are key
Planning and organisation
Communication of technical guidance and instruction to team members
Ability to write technical instructions in the use of programs and / or program modifications
Ability to accept accountability for actions and decisions
Able to succeed through others
Enterprise Systems Management
IT governance and compliance
Cultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates - Contributing through othersBeing resilient - Contributing through others
About The Company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.
We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.
In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.