Ã Â Â· Present, promote and sell products / services to current and potential clients.
Ã Â Â· Establish, develop and maintain current client and potential clients relationship and goodwill.
Ã Â Â· Provide customers, branches and dealers with feedback on outstanding parts on a daily basis.
Ã Â Â· Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer satisfaction.
Ã Â Â· Treat customers, dealers and branches fairly and with honesty and demonstrate commitment to superior customer service and ethical business practices.
Ã Â Â· Ensure that inventory levels are maintained at all times.
Ã Â Â· Manage the movement of goods, inbound and outbound.
Ã Â Â· Manage all warehouse processes and procedures.
Ã Â Â· Manage supplier and all procurement aspects, local and foreign.
Ã Â Â· Ensure all required standards in the warehouse are met and maintained.
Ã Â Â· Implement improvement projects on an ongoing basis.
Ã Â Â· Ensure parts sales targets are achieved and costs are kept in line with budget.
Ã Â Â· Upskilling and training of dealer and staff.