This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.
We are looking to recruit a Sales Manager - Groups to establish, grow and maintain a database of high producing PCOs, Incentive Houses, Return Corporate conferencing, and specialised groups.
This role requires generating new high-quality leads and supporting the conversion process of both new and existing leads to grow our groups segment performance.
Key responsibilities will include :
Develop and foster relationships with key suppliers in the MICE and public sector.
Product knowledge, presentation, and Site inspections.
Direct sales through face-to-face calls, client event specific focus meetings.
Identify new markets, segments or opportunities that will increase sales.
Driving customer loyalty by delivering service excellence through each customer experience.
Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs and strategy of the hotels.
Foster a positive and pro-active relationship with departments.
Focus on the conversion of key pieces of business with hotel teams.
Identify and contact key new leads timeously.
Continuous planning of key focus areas.
Monitor client satisfaction through post event debriefs.
Requirements :
Minimum 5+ years in a similar role within a 4 to 5* establishment.
Have a database of relationships established in the MICE sector.
Proficient in Opera PMS.
Ability to travel
Proven sales track record
Competencies :
Customer focused
Results orientated
Stress tolerance and able to work under pressure
Strong team work ethics
Excellent communication skills spoken and written
Reliability and Adaptability
Planning and organising
Marketing and Industry insight
Personal accountability
We offer :
An empowering work environment
A remuneration package including medical aid & and retirement benefits
20 working days leave per annum
Other company benefits
Training and development opportunities
Closing date : 3 August 2022
Preference will be given to candidates who meet the requirements of our Employment Equity Plan
