Confluence is a global technology solutions provider delivering innovative products to the worldwide money management industry, to meet asset managers and service providers performance, reporting, analytics, risk and data needs.
With the recent acquisition of StatPro, Confluence offers its clients a broader range of data-driven managed investment solutions including post-trade regulatory and shareholder reporting, performance and attribution, portfolio analytics, and asset data services and data management, delivering a full technology suite to the front, middle and back office.
Headquartered in Pittsburgh, PA, Confluence services over 400 clients in 39 countries, with locations across Europe, North America, South Africa, Australia and Asia.
As part of Confluenceâ€™s continued focus on providing an excellent service to our global clients, we are looking for an entry-level market risk and performance consultant to join our growing software implementation and support team in Cape Town.
The successful candidate will be responsible for consulting to, support and training of our key clients, as part of a pre-existing and cohesive team.
Using your specialist investment management knowledge, preferably gained from either working at an Asset Management Middle / Back office or in a Fund Accounting capacity, as a Junior Performance or Risk Consultant, you will advise and work with a wide range of clients, both in SA and overseas.
Work will cover many spectrums including providing ongoing operational support to clients to ensure that they are gaining the maximum benefit from our systems.
This role will be a great opportunity to broaden your experience and exposure within an exciting and growing global software company.
As you progress in your knowledge and experience, you will be expected to provide support to the Sales team in the form of client product demonstrations, bringing credibility and expertise when required.
The position also has input into the development of our software products via a close link with various Product Managers.
Offer consulting and managed services to the Risk and Performance client base including, assisting with implementation and data consulting projects when required.
Identify opportunities for further consulting sales as well as product sales and to alert the relevant Account Manager.
Manage queries raised from clients in an efficient and professional manner.
Consult with clients to identify efficiency gains through improved usage of the system.
Participate in Client Services testing of any product releases.
Assist with addressing client issues and managing client relationships.
Assist with pre-sales and proof of concepts to demonstrate the capability of Risk and Performance products.
Attend weekly Client Service meetings, offering feedback as to assigned issues.
Work closely with Line Managers and within governance structures to address client issues.
Maintain and fully utilise internal business productivity tools.
Update internal Central Relationship Management (CRM) systems with any problems raised, detailing the cause and solution.
In addition to operational responsibilities, the Consultant will provide subject matter expertise as it relates to the following areas :
Practical and theoretical experience of investment facing risk models and methodology including Value at Risk, liquidity, stress testing and regulatory risk gained within an asset management context and from a foundational data level upwards.
Understanding of fundamental theory and practice underpinning risk models at an instrument level and including portfolio and market data, security modelling (including complex instruments), calculation and reporting
Setting up risk models within an investment context as well as knowledge of process and industry best practice. Including preparation and integration of portfolio and market data, pricing fundamentals, risk analysis and analytics, and reporting.
Ability to explain risk techniques, drivers and underpinning factors to investment practitioners and teams.
Experience in configuring and applying a risk management framework within an investment, compliance and regulatory context.
Suitable Bachelors Qualification, showing an aptitude for quantitative analysis.
CIPM or FRA or CFA charter or in progress is advantageous.
At least 2 years of experience in software delivery or risk analytics software or within a risk analytics operations team.
Understanding of supporting operational workflow and data dependencies as well as understanding of different asset classes and instrument types.
An understanding of investment analysis techniques and calculations including performance, attribution, derivative pricing, fixed income pricing and advanced risk analysis (VaR, Stress testing, Back Testing, Risk Attribution etc.)
Experience in working with the above at the sub portfolio level down to security level.
Strong knowledge of the investment management industry and key fund accounting concepts. Candidates with CIPM, FRM or CFA charter will be preferred.
Sound knowledge and understanding of Information Technology within a data and analytical context.
Proven experience in the use of investment management systems particularly analytics systems.
Demonstrated ability to work in a global, multicultural environment wherein diplomacy and a passion for diversity are paramount.
Asset Management Middle / Back office or in a Fund Accounting experience, or within an analytics technology software organization.
Proven ability to successfully manage client interaction, planning, training, execution and delivery.
Ability to analyze problems and identify resolutions at a strategic and functional level.
Able to develop and maintain positive working relationships with a wide audience, from technical staff to management, clients and coworkers.
Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Ability to multitask, strong attention to detail, self-motivated and willingness to take initiative.
Act in accordance with and is an ambassador of our company values - Integrity, Imagination, Discipline and Service.
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