Collections Analyst
HR Advance
Durban, South Africa
1d ago
source : Job Placements

Role Overview :

The Analyst gathers, interprets, and uses data to develop actionable steps that will improve processes and optimize results.

The analyst will work closely with the retention & collection team to document collection & data requirements, define scope and objectives and formulate processes to achieve set goals & targets.

Understanding the business requirements, and through a structured process, modelling, validating, and translating the data into value adding business solutions.

Requirements :

  • Work with the retention & collections team manager to develop a detailed debt collection analysis, outlining problems, opportunities, and solutions for the business.
  • Review debtor data & collection history with the retention & collection team and formulate collection strategies.
  • Interpret business needs of customers and translating them into application and operational requirement with the help of strong analytical and product management skills.
  • Analysis of collections data daily to support & co-ordinate the collections efforts.
  • Identify and report high risk accounts and recommend intervening actions to the business.
  • Challenge the presumptions of business units on how they can execute their strategies successfully.
  • Qualification & Experience

  • At least a BSc Mathematics or BCom Actuarial Sciences as a minimum.
  • MBA / Equivalent is preferred
  • They need an exceptional analytically orientated candidate that can challenge the CFO, Business Analyst and The CEO with findings from the data.
  • Minimum 3 years’ experience as an Analyst.
  • Solid Management Experience
  • Experienced with Payments and Debtor Data.
  • Advanced Excel skills.
  • ITS Integrator / TIBCO Jaspersoft / Power BI experience will be advantageous.
  • Ability to problem solve / analytical.
  • Good judgment / decision making.
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