Role Overview :
The Analyst gathers, interprets, and uses data to develop actionable steps that will improve processes and optimize results.
The analyst will work closely with the retention & collection team to document collection & data requirements, define scope and objectives and formulate processes to achieve set goals & targets.
Understanding the business requirements, and through a structured process, modelling, validating, and translating the data into value adding business solutions.
Work with the retention & collections team manager to develop a detailed debt collection analysis, outlining problems, opportunities, and solutions for the business.
Review debtor data & collection history with the retention & collection team and formulate collection strategies.
Interpret business needs of customers and translating them into application and operational requirement with the help of strong analytical and product management skills.
Analysis of collections data daily to support & co-ordinate the collections efforts.
Identify and report high risk accounts and recommend intervening actions to the business.
Challenge the presumptions of business units on how they can execute their strategies successfully.
Qualification & Experience
At least a BSc Mathematics or BCom Actuarial Sciences as a minimum.
MBA / Equivalent is preferred
They need an exceptional analytically orientated candidate that can challenge the CFO, Business Analyst and The CEO with findings from the data.
Minimum 3 years’ experience as an Analyst.
Solid Management Experience
Experienced with Payments and Debtor Data.
Advanced Excel skills.
ITS Integrator / TIBCO Jaspersoft / Power BI experience will be advantageous.
Ability to problem solve / analytical.
Good judgment / decision making.