Retail Customer Service Officer
Australia Post Corporation
Johannesburg, Gauteng
5d ago
source : findojobs-za

Eg : 'Marketing, Melbourne', 'Mail Delivery' or 'NSW' Retail Customer Service OfficerApply nowJob no : Brand : Australia PostCategories : Retail & Customer ServiceWork type : Fixed Term Full TimeState : NTLocation : Alice SpringsWere Australia Post.

You might think you know us, but were transformingWhen you join Australia Post, the chance to make an impact is yours. Youll join a welcoming bunch of people who care deeply about our purpose of connecting people.

Every year, all over Australia, around one million customers walk into one of Australia Posts 4, Post Offices. Its our retail teams who make sure that every experience they have is a great one.

So if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then youve come to the right place.

The Opportunity6 months, fixed -term opportunityFull time positionShifts between Monday Friday, 8 : 45am to 5 : 06pmWhat youll be doing : Performing customer sales and service transactionswith customers Managing high value transactions accurately which includes handling and processing cash, cheques, credit cards and EFTPOS Conducting and processing a number of identity services transactions, including Australian Passport Interview Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities Assisting customers with mail lodgements and associate costs Building rewarding relationships with customers by understanding their needs Assisting with administrative duties such as stocktaking and record maintenance What were looking for : You enjoy working in a team environment You have a background in customer service and / or cash handling You can lift up to 16kg of mail repeatedly and able to stand up for most of your shift Together, our differences make us stronger.

We're all ages, genders and abilities, and we come from all walks of life. We're you. As one of Australia's largest employers - with 35, employees and an extended workforce of more than 70, - we're laser focused on building a workforce that reflects the vibrant communities we serve.

And we know an inclusive workforce is better for business too. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at .

Australia Post welcomes applications from Aboriginal and / or Torres Strait Islanders. Learn more about our Stretch Reconciliation Plan (20-22) in this short video.

Ready to take the next step in your career?If youre excited about the opportunity to be part of a team that is deeply committed to customer service for all Australians, then apply today! Advertised : 21 Mar AUS Central Standard TimeApplications close : 28 Mar AUS Central Standard TimeAlready applied?

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