We are looking for an experienced and dynamic Front of House Manager to join the team of one of the Winelands most loved restaurants
The Front of House Manager is responsible for the day-to-day operation and management of the main restaurant, as well as help in catering operations.
KEY PERFORMANCE AREAS
They are responsible for supervising front of house staff
Manage a team of front of house staff including scheduling, training, and general supervision
Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Providing excellent customer service to guests and excellent leadership to employees
Enforce and monitor all health, safety, and sanitation standards in their area
Handle guest complaints according to provided guidelines
Work closely with the Back of House Manager to provide a seamless experience
3-5+ years restaurant experience
Qualification in a Hospitality related field will be advantageous
Excellent customer service and interpersonal skills
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including word and excel
High standards of personal hygiene and personal appearances
Experience using POS systems preferred
Mondays Sundays, 08 : 00 - 21 : 00 (shift work)
R15 000 R18 000
Please use the following reference number in the subject line of your email : CR473 when applying for this position. Please submit your CV in Word Format, your salary expectation and notice period.
Kindly consider your application unsuccessful should you not receive feedback within 1 week.