Sales and Marketing Executive
Stratogo
Johannesburg, South Africa
2d ago
source : Job Placements

Client based in Johannesburg seeks the services of Sales & Marketing Executive.

DUTIES :

  • Arrange appointments with customers minimum of 16 calls per week.
  • Existing client list of customers to be serviced.
  • Bookings for all Trades on In-house systems
  • Updating RFA’s timeously as per agreed rates to customers
  • Ensuring freight rates, free time agreements and additional charges are updated on In-house systems prior to freight desk invoicing clients
  • Application for DG / Hazardous cargo
  • Application for detention and demurrage
  • Applications for freight collect at POD
  • Monitoring of vessel tonnages and loadings
  • Assisting customers with E-service login / booking creation.
  • Distribution of sailing schedules for all services.
  • Distribution of all marketing relating notices to the customers.
  • Discuss & promote current PIL trade routes with customers - imports and exports
  • Discussions on competition information
  • Weekly call plan submitted by lunch time on Friday for clients to be visited for the following week
  • Maintain existing business and vigorously develop new customers imports and exports
  • Sending quotations to customers imports and exports must be done in writing and filed in customer file within 24 hours
  • Respond to emails within 24 hours
  • Follow up on holding messages to principals
  • Weekly sales report on customers visited for the week and feedback by 10h00 each Friday
  • Attending marketing meetings with customers / management
  • Export customer stats
  • Monthly Far East / X-trade report
  • Report on import liftings
  • Report on export liftings
  • Comparisons to previous month
  • Report back on competition on this trade
  • Report on target and tender accounts, i.e. volumes YTD
  • Rate negotiations for imports and exports for the various trade areas that PIL service and follow up on quotes
  • Survey reports as needed for new trades
  • Updating partner codes for import customers
  • Entertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekends
  • Follow up on sales leads from Port of Load and contacting customers.
  • Following up on sales leads locally from freight forwarders, shippers, and exporters
  • Assist with conference preparation.
  • Follow up on tele sales reports daily
  • Follow up on outstanding monies demurrage, short payments from import and export customers
  • Consistently offer customers excellent service levels
  • Assist Marketing team when staff are on leave or sick leave
  • Filing
  • Core Knowledge & Skills :

  • Matric + 5 years extensive ships agency experience in all trades
  • Shipping training courses
  • Sales and Marketing training courses (tertiary qualification advantageous)
  • Computer literacy MS Office, PowerPoints, Excel
  • Customer service training
  • Knowledge of customers and market share
  • Excellent interpersonal skills (written and verbal communication skills)
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