Commercial Underwriter Team Leader - CENTURIONIntroductionReference : CSC000621-SC-1Our client, which is a leader in the Insurance industry, has an excellent opportunity available for an experienced Team Leader to join their growing and fast-
paced team based at their Centurion branch.DescriptionExperience and Skills RequiredExtensive experience within the Short Term insurance industry.
5 - 8 years commercial underwriting experience3 - 5 years' experience as a Team LeaderMatric is an essential requirementFAIS Credits (as per FAIS requirement)Must be Fit & Proper in terms of the FAIS ActRegulatory Exam : RepresentativesMust not be debarred with FSBMust not work under FAIS supervisionResponsibilitiesSupervision of teamMonitor team performance and activitiesStimulate positive team performanceManage own and work of team membersEffective capacity planning to ensure the business processing is not disruptedRegular feedback to team membersAchieve agreed targetsLiaison with Brokers / Insurers on all queries to resolutionManaging complaints and escalationsStaff development, coaching and trainingStatistical reporting on quotations, new business, renewals, movement.
Analyse processes and identify need for risk reduction or efficiency opportunitiesEnsure adherence to processes and procedures.
Identify need to create or amend existing processes and procedures.Coordinate team meetingsEnsure continual communication between management and the teamEnsuring compliance and legislative issues are adhered to.
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