Regional Retail Operations Manager
Initiate International
Johannesburg
3d ago

We have a very exciting job opportunity for a Regional Retail Operations Manager to join a leading hospitality and leisure group in Johannesburg .

If you’re looking for an exciting opportunity in a fast-paced environment, this job could be perfect for you!

Your key job responsibilities as the Regional Retail Operations Manager in Johannesburg will include :

  • Assist with laying bets and paying out
  • Assist with customer queries
  • Ensure branch is running operationally smoothly
  • Managing staff
  • Time keeping
  • Input into monthly rosters
  • Performance management
  • Coaching and mentoring
  • Manage the achievement of targets and branch growth in accordance with operational procedures
  • Retain existing customers, as well as grow new customer base
  • Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets
  • Work closely with the marketing team and promoters in support of growth initiatives
  • Conduct continuous comparisons with competitor in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors
  • Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor
  • If you have sportsbook and retail betting experience and meet the requirements for this Regional Retail Operations Manager job in Johannesburg , we would like to hear from you!

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