Our Client, close to Franschhoek, is looking to employ a Junior IT Technician.
We are looking for a reliable problem solver, with strong interpersonal skills and the ability to deal with people on all levels.
KEY PERFORMANCE AREASTier 1 IT SupportAssist personnel with installation, configuration and ongoing usability of system hardware and softwareOffer daily operations and systems support to personnelVerify functionality of hardware and software componentsTroubleshoot hardware and software issues in person, remotely and via phoneRespond to, handle incidents and escalate problems on the variety of platform and supported networks from logon to the resolutionWorkstation hardware, software, and associated peripherals Support.
Maintain an up-to-date knowledge of current operating systems and standard software packages, including both Microsoft Windows and Mac OSX.
Manage and Maintain IT Asset inventoryFormatting and reloading of Desktops and Laptops.Assist with Tier 2 and Tier 3 IT projectsREQUIREMENTSExperience with Microsoft operating systems, including installation and configurationExperience with computer and peripheral hardware servicing and basic repairsKnowledge and understanding of standard office software packagesGrade 12 and A +, N+6 months experience in IT systems support rolesWork well in a team environmentValid Drivers License & own transportGood Troubleshooting skillsExcellent communication, telephone skills , good writing abilities ( English & Afrikaans)Willing to work overtime / weekends if neededSALARY : R12 000 - R15 000 CTC WORKING HOURS : Monday Friday