Portfolio Administrator - IGrow Rentals
iGrow Wealth Investments
Cape Town, South Africa
4d ago
source : Job Placements

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town .

To qualify for this position, you need :

  • NQF 4 or working towards completing your NQF 4
  • At least 2 years of experience in a similar position
  • Experience with rentals
  • Experience with PayProp
  • Great administrative skills
  • Excellent communication skills and telephone etiquette
  • You will work predominantly on the following programs :

  • Red Rabbit, Payprop, Excel, Google docs
  • Functions and responsibilities

  • Monthly list to team on tenants that are vacating on allocated portfolio
  • Send Vacating checklist to all tenants who give notice on allocated portfolio
  • Attend AGM’s on allocated blocks in person or via zoom
  • Monthly walk around blocks managed and report to managing agents on findings follow up on items that need to be attended to
  • Receive rental application and open file on laptop, prepare all docs
  • Upload lease to payprop and debit order form
  • Create property, create tenant and create invoices on payprop.
  • What accounts are we paying for the Landlord? Have the accounts redirected to Igrow and ensure the correct amounts are paid every month.
  • Monthly statements to Landlord
  • Monthly statements to tenants and invoices
  • Attend to monthly reconciliation of rental payments on allocated portfolio
  • Attend to monthly account payments for Landlord
  • Attend to Deposit refund payments within 14 days
  • Load deposit processing fee on deposit refunds
  • Follow up on tenants in arrears as per strict process LOD on 4th of every month
  • Investors to be kept updated on late payments at all times
  • Have an action plan in place to collect arrears
  • Eviction instructions to be handed to attorneys o.b.o owner if requested
  • Download contracts expiring from payprop according to 40 / 80 rule, negotiate renewals accordingly and ensure all invoices have been loaded
  • When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on
  • Attend to problems with water and electricity accounts
  • Maintenance on the portfolio :

  • Portfolios are split to a maximum of 350 properties per person
  • Each Portfolio administrator will have a list of approved contractors that they will work with
  • Each contractor will sign a service level agreement (SLA) which must be adhered to
  • Attend to all maintenance and exit inspection maintenance on allocated portfolio
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