Order Desk Executive – 6 to 8 months temporary position
16h ago

Job Description

Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation.

Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more like-

minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Philips Africa comprises all 54 countries of Africa, from the Cape to Cairo, and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg, South Africa and it has a direct presence in four other African countries, in the cities of Accra, Casablanca, Cairo and Nairobi.

Currently we have the opportunity for a dynamic Order Desk Executive to join our Personal Health Supply Chain team in Johannesburg.

This is a 6 to 8 months fix term assignment.

The organization is implementing a new ERP system, planned to go-live in March 2020. The current employee working in this position will be required to be taken off his / her current role for a few months, for supporting the ERP implementation.

Hence Order Desk Executive is required to carry on the job during this period, so that the business operations continues as usual.

You will report to the Supply Chain Manager Personal Health South Africa

You are responsible for :

  • Checking and validating sales order data at receipt of the order.
  • Adding data, entering order into the computer system for determining the delivery date.
  • Confirming the order to the customer and informing them about the delivery date.
  • Monitoring the sales order flow, focusing on managing exceptions,
  • Discussing issues with internal organization for clarifications, which results in a clean sales order.
  • Continues monitoring sales orders until delivery creation and invoicing.
  • Returns : Handles requests in accordance with procedure.
  • Creating approved product returns orders, credits, debits and Free of charge
  • Knows product port-folio, code- and type numbers, delivery constraints, payment conditions and the IT system.
  • Exchanging information with internal organization, mainly regarding (changed) delivery times.
  • To succeed in this role, you should have the following skills and experience :

  • Bachelor degree or higher
  • Familiar in working with ERP (SAP) and planning tools (must have)
  • 3 years’ work experience in Business or Supply Chain environment
  • Experience in working in a x-function organization
  • In return, we offer you the unique combination of a critical and challenging role and a creative and empowering office environment.

    You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

    Employment Equity

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

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