Assistant Executive Housekeeper
FRHI
Ballito, South Africa
3d ago

Summary of Responsibilities :

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Supervise the day-to-day operation of the department to ensure service standards are followed
  • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
  • Monitor labor costs while ensuring effective scheduling and department productivity
  • Assist with preventative maintenance programs while working with the Chief Engineer
  • Address guest concerns and react quickly; logging and notifying proper departments as required
  • Manage the departmental budget in a fiscally responsible manner
  • Ensure effective communication, including coaching and performance management
  • Attend regularly scheduled departmental meetings
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned
  • Qualifications :

  • Previous leadership experience required
  • Computer literate in Microsoft Window applications required
  • University / College degree / certification in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Visa Requirements : Must be legally eligible to work in South Africa

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