IT Infrastructure - System Administrator
Stonehage Fleming
Cape Town
14h ago

Description

WORKING RELATIONSHIPS

The position reports to the IT Infrastructure Architect Team Leader and is based in Cape Town. Other working relationships include all members of the IT team, all users’ worldwide and external suppliers.

Key Responsibilities OVERALL PURPOSE

The overall purpose of this position is to :

  • Follow and recommend best practices to safeguard the integrity and security of all our IT Systems
  • Maintain Operating Systems, Business Applications and Technical Components up to date
  • Develop and optimize patching process to ensure proper outage-free implementation
  • Closely collaborate with IT Security to score patches based on risks and likelihood
  • Coordinate patch schedules with IT colleagues and key business stakeholders
  • Fast and thorough testing of patches in non-production environment to assess risk of outages
  • Develop and implement packaging of software and corrective KB from multiple vendors
  • Assess pre-patch risks to avoid outages and troubleshoot issues arising post-patch
  • Design and maintain the patching program, including technical patching and packaging procedures
  • Collaborate to key projects and support the IT Infrastructure and IT Security teams
  • Work closely with IT and business stakeholders to balance between business and patch impact
  • Manage work and priorities through ticketing system
  • Work closely with other team members to address customer requests
  • Create Visio documentations, write standard operation procedures and knowledge articles
  • Participate to out-of-business hours infrastructure maintenance and support for incidents
  • QUALIFICATIONS AND EXPERIENCE

  • 1 - 3 Years of industry related experience
  • Microsoft MCSA or MCSE certifications highly valued
  • Experience with Citrix products is beneficial for the role SKILLS
  • English at business level
  • Excellent knowledge of Microsoft Windows 10 and Windows Server
  • Excellent knowledge of Microsoft SCCM, WSUS, Endpoint Manager and other patching tools
  • Good knowledge of software distribution and Group Policy Objects
  • Good knowledge of Active Directory, Exchange and common enterprise ecosystem
  • Excellent knowledge of Active Directory, DNS, NTFS permissions and RBAC
  • Knowledge of Citrix Virtual Apps and Desktop
  • Scripting abilities and interest for automation
  • Willingness to learn new technologies at a fast pace in a constantly evolving environment
  • Flexibility, well developed sense of organization and personal responsibility
  • General knowledge of Cyber Security, Networks, Firewalls and Linux and TCP / IP networking
  • COMPETENCIES AND BEHAVIOURS

  • Strong interests for secure and up to date infrastructures
  • Highly organized and able to coordinate with other team members
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritise and execute tasks
  • Understands & satisfies client needs
  • Takes prompt actions & sees tasks through to completion
  • Ability to design and draft creative and cost-effective solutions
  • Open to compare notes with colleagues and to change own ideas for new options
  • Education LevelVocationalExperience LevelJuniorBenefits

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