Key Account Manager
Emporium Human Capital
Johannesburg, South Africa
1d ago
source : Job Placements

Key Account Manager (Technical) HEC2247


Salary : R 28 000 plus benefits


  • Previous Key Account Manager experience in a Technical / Mining related industry
  • Large Company Experience essential
  • Premium product exposure essential
  • Planned loops and sleep out experience will be essential
  • Will be submitted to psychometric testing if short listed

  • Bilingual (English and Afrikaans)
  • Credit and Criminal clear checks
  • Validation of Highest Level of Education
  • Valid South African drivers license

  • Gathers information from the customer to understand their needs and detailed requirements.
  • Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).
  • Develops / generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
  • Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.
  • Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.
  • Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.
  • Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.
  • Opportunity Management

  • Develops sales action plans for targeting leads, converting them into sales.
  • Manages own territory by allocating time and resources.
  • Develops and maintains mid-term territory plans.
  • Gathers and disseminates competitor market intelligence.
  • Maintains and updates customer target list.
  • Participates in strategic lead generation and development of target markets.
  • Identifies new, profitable business potential in specific markets.
  • Monitors partnership arrangements to ensure that the objectives of the partnership remain on target.
  • Influences various partnerships to meet multiple goals.
  • Analyzes complex information, identifies patterns and implications; understands that the root cause of an issue may initially appear to be unrelated to the issue.
  • Product, Service & Industry Knowledge

  • Pitches own organization against competition in generic terms.
  • Identifies related industries that may have an impact on own industry
  • Matches product knowledge to the implicit needs of the customer.
  • Troubleshoots product related problems.
  • Negotiating

  • Reaches mutually acceptable solutions in straightforward, formal negotiations with internal or external stakeholders (e.
  • g., negotiates with external contractors on straightforward service delivery; negotiates with other departments on cost sharing).

  • Selects an approach to negotiation based on an understanding of each partys interests and priorities.
  • Customer Value Management

  • Develops and executes channel and customer promotions / programs that leverage national brand ideas / thinking and consumer insights to drive increased consumer preference and customer activity.
  • Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organizations objectives.
  • Identifies business opportunities based on knowledge of clients, markets, products and services.
  • Coordinates planning activities with other functions and stakeholders within the organization.
  • Closing Date : 30 June 2021

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