Job Description Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country.
This is testament to the service we give to clients and the quality of the people we employ.NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow.
NDA is an employer of choice, and we are currently looking for a Real-Time Analyst / Dialer AdministratorKey performance areas : Perform daily data uploads for various campaignsTest inbound and outbound telephone lines and processesPerform real time analysis on multiple campaigns and adjust where necessaryCreate and maintain dialler and CRM usersExecute dialler strategiesProvide first line support to dialler usersExecute Omni-channel communication plan on Whatsapp / SMS / Voice BlastsProduce daily / monthly / weekly campaign reportingExperience required : 2-3 years experience as a Dialler Administrator / Real Time Analyst2-3 years Experience with Connex One platform or similar dialler platformExperience managing multiple campaignsMinimum 2 years experience within a Sales / Financial Services environment.
Software / Programs : Connex One / dialler platformExcel (Intermediate Advanced)Whatsapp for Business (Advantageous)Please Note : Correspondence will only be conducted with shortlisted candidates.
Should you not hear from us within 7 days, please consider your application unsuccessful for the specific vacancy you applied for.
All applications sent to National Debt Advisors will go onto our database and once a suitable vacancy becomes available, we will be in contact with you.