Minimum Requirements :
Tertiary qualification preferably
A minimum of 5 years experience in the shipping, chandling industry
Strong management experience
Proficient in Microsoft Office Suite (Email & Excel)
Strong communication skills, both written and verbal.
Excellent attention to detail.
Analytical and good follow up
Service delivery and customer focused.
Ability to work in a pressurized and deadline driven operating environment.
Key Performance Areas :
Have oversight of the daily chandling activities and ensure that all operations are carried out in an appropriate and cost -effective way
Conduct continual analysis and evaluation of strategic information such as, costing, mark ups and margins freight costs, etc.
and ensure constant improvement thereon
Provide insight into sale trends including success rate of quotes, number of quotes vs requests, etc.
Generate and implement strategies to improve on customer service levels
Work closely with the Management team to set and / or implement policies, systems, and procedures and to follow through with implementation
Manage and lead the Warehouse and Procurement functions including stock control