Assistant Lodge Manager
Zeebra Junction Specialist Recruitment
Hoedspruit, Limpopo, ZA
3d ago

Overview

My Client a Deluxe award winning Safari Lodge in Limpopo is urgently recruiting for an Assistant Lodge Manager.

Remuneration Structure

  • Basic Salary - Negotiable based on qualifications and experience
  • Live in Accommodation - Single status
  • 3 meals daily
  • Uniforms provided
  • Med Aid
  • Pension / Provident Fund
  • Annual Leave
  • Days off - Leave Cycle - 6 weeks on / 2 weeks off
  • What The Role Entails

  • The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge.
  • This position is accountable to the Lodge Manager for this.

  • It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.
  • In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget;
  • as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency.

  • The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.
  • Finally, the assistant lodge manager must provide a written hand over of responsibilities in his / her absence and ensure that a full handover is received on his / her return.
  • Requirements

  • A minimum of 4 year’s work experience ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager
  • Exceptional Food and Beverage knowledge
  • Financial management ability
  • A hardworking, co-operative manner
  • High standards of service excellence and a passion for the industry
  • Attention to detail
  • Exceptional English and a second language would be preferable
  • Good computer literacy
  • Excellent management ability and communication skills
  • A clear understanding of basic labour law and disciplinary procedures
  • A developmental approach to staff
  • Assertiveness, patience and good organizational skills
  • Understanding of housekeeping and maintenance procedures
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
  • Responsibilities

  • Management and training of the lodge staff in line with the Company Standard of Excellence
  • Ensure ultimate guest relations in the lodge and that the at home personal attention levels are maintained
  • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
  • Effective financial management through the administration of orders and effective stock control
  • Effective communication and maintenance of lodge relations
  • Management of the night porters
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