OverviewRole titlePharmacy ManagerLocationKimberlyReporting structure Hospital General Manager and a dotted line to Regional Pharmacy ManagerROLE SUMMARYThe Pharmacy Manager will be responsible for ensuring the development and implementation of a strategy for the pharmacy department in line with the Hospitals Pharmacy Division's strategic themes.
The incumbent will further manage related pharmacy services and activities according to the policies, procedures, philosophy and objectives of the Hospital Group.
KEY WORK OUTPUT AND ACCOUNTABILITIES Manage the pharmacy financials as well as understanding the financial fundamentals of the healthcare business.
Manage the financial indicators and drivers of the business. Ensure control over the financial dimensions of the pharmacy, including accurate and timeous reporting of pharmacy financial statistics to Pharmacy and Finance Division Operations Centre.
Effective management and audit compliance of the Hospital stock system policy and procedure. This relates to ethical, surgical and third party stock.
Manage aspects of the hospital billing department including the timeous billing of discharged files DNYBand billing audit results Manage aspects of case management and application of managed care contracts in the hospital environment Manage aspects of the retail pharmacy business including optimizing prescription and front shop sales Management of patient pharmaceutical care in the hospital comprising both hospital and retail pharmacy environments Ensure that the pharmaceutical standards, quality assurance and risk management is maintained within the hospital Exercise the responsibilities of the Responsible Pharmacist' in the hospital for áreas where pharmaceuticals are stored wards, theatres and the pharmacy department Effective management of the pharmacy within the legal compliance of the South African Pharmacy Council and the Good Pharmacy Practice in South Africa.
Act as a custodian for the management of Schedule 5 and 6 drugs as per legal requirements and related administrative and housekeeping tasks Manage, advise and influence the delivery of cost effective quality pharmaceutical care Work effectively and cooperatively with others to establish and maintain good working relationships that are mutually beneficial.
Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that can reach their full potential and maximize their contributions.
Develop collaborative relationships to help accomplish work goal Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty Build strategic interdepartmental relationships to help achieve business goals at Exco and departmental level within the hospitals Foster an effective working relationship with service providersSKILLS PROFILEEDUCATION A relevant Pharmaceutical qualification or Dip.
Pharm or equivalent NQF 7 qualification Registration with the South African Pharmacy CouncilWORK EXPERIENCE experience in the management of a privat e Hospital Pharmacy Advanced level of Computer literacyKNOWLEDGE Sound financial knowledge and the ability to interpret financial data Sound knowledge of privat e Hospital Pharmacy business operationsMANAGERIAL / SPECIALIST SKILLSCoaching Others The capacity to recognise development áreas in others and support them to facilitate personal development through coaching.
Leading and Managing ChangeThe capacity to implement and support change initiatives and to provide leadership in times of uncertainty.
Performance DevelopmentThe ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
Taking ActionCapable of recognising the need for action, considering possible risks and taking responsibility for results.
Decision MakingCapable of making decisions timeously and taking responsibility for the consequences.Managing SelfCapacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
Customer Focus and ServiceDeliveryThe capacity to identify and respond to the needs of internal and external customers.Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationshipAdapting and Responding toChangeCapable of supporting and advocating change initiatives and managing own reaction to change.
Continuous ImprovementThe capacity to improve systems and processes to facilitate continuous improvement.Personal Work EthicCapacity to instil an ethic of quality and consistency in self and others.
Building RelationshipsCapacity to establish constructive and effective relationships.CommunicationThe capacity to clearly present information, either written or verbal.
Teamwork Capacity to cooperate with others to work towards a common goal.Technical KnowledgeThe capacity to perform a technical function to required standards.
VALUES AND BEHAVIORSGroup Hospital Valuesour core value is care. We care about the dignity of our patients and members of the Hospital family.
We care about the participation of our people and our partners in everything we do. We care about truth in our actions. We are passionate about quality care and professional exence.
Care The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
Truth The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
Dignity An acknowledgement of the uniqueness of individuals. Acommitment to care with the qualities of respect and understanding.
Passion The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutionsfor .
Participation The willingness and desire to work in productive andcreative partnerships with others and the commitment to communicate.
Our Way The Hospital is committed to providing quality care. Our basic service standard holds us accountable for the below five behaviors which you will be accountable to uphold : I always greet everyone to my respect.
I always wear my badge to my identity. I currently am always well groomed to my dignity. I always seek consent to my compassion.
I always say to my appreciation.