Assistant Inter-Agency Coordination Officer, Pretoria
UN High Commissioner for Refugees
Pretoria, South Africa
3d ago
source :

Operational Context :

The Assistant Inter-Agency Coordination Officer will be based in the Regional Bureau for Southern Africa, which covers 16 countires in the region.

S / he plays a crucial support role in ensuring UNHCR’s approach to partnership and inter-agency processes are coherent.

The main aim is to assist senior management, as well as partner agencies, to ensure that UNHCR can fulfil its role to support the Governments in the region to lead the refugee response, coordinate other actors - and support the adherence to UNHCR inter agency commitments in IDP situations.

This should be done in line with UNHCRs Mandate, the Global Compact for Refugees, the 2019 IDP policy, and agreed inter-agency commitments.

S / he is expected to support the Inter-agency planning and reporting activities by providing the appropriate support for the compilation of inputs to various appeal documents, required for advocacy, coordination and resource mobilization in the Southern Africa region, in particular the DRC Regional Refugee Response Plan, and the Global Humanitarian Overview, and other reports as may be necessary.

The incumbent will support the Senior Inter-Agency Coordination Officer in engagement with Regional interagency processes as required.

S / he will further provide support in maintaining a constant dialogue with sector partners on the overall protection context in close collaboration with all partner agencies (UN and NGOs), as guided by the supervisor.

S / he will undertake a mapping of national and regional coordination mechanisms in the Southern Africa Region, as guided by the supervisor, and identify gaps and areas for further strengthening.

S / he will provide the appropriate support in organising Regional NGO consultations and Bureau level engagement with NGOs (Refugee led organisations and Faith Based organisations) to complement Global NGO Consultations.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.

In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties :

  • Include partners in the refugee response, respecting their respective mandates and programme priorities.
  • Provide appropriate support for operational planning and forward looking coordination of the inter-agency humanitarian and development response.
  • Facilitate humanitarian response coordination activities and support coordination meetings as required, including by preparing meetings, drafting minutes and follow-up documentation.
  • Manage the flow of information to / from the supervisor and other senior staff, including heads of field offices and field based coordination staff;
  • identify priority matters that need to be urgently addressed by the Supervisor.

  • Draft correspondence, documents and reports, and prepare tables and ensure follow-up.
  • Prepare background information for meetings to be attended / chaired by the Supervisor (i.e. agenda, information on the person / organization, information on the topic).
  • Assist the Sector Coordinators when necessary.
  • Assist in ensuring appropriate coordination with all refugee partners (including national and international NGOs, the International Red Cross / Red Crescent movement, UN agencies, civil society actors ), through establishment / maintenance of appropriate sectorial coordination mechanisms, including working groups at the national and local level.
  • Ensure appropriate links with national and local authorities, state institutions, local civil society and other relevant actors and ensure appropriate coordination and information exchange with them.
  • Contribute to the development and maintenance of a common strategic framework and appropriate guidelines on the IA response by way of facilitating relevant group discussions.
  • Identify geographical and thematic gaps in IA Coordination, and facilitate the appropriate response to those gaps.
  • Establish technical groups or task forces as necessary to resolve ad-hoc issues as they arise.
  • Ensure approval by all relevant national and sub-national authorities of the strategic documents produced by the IA Coordination Unit.
  • Provide stakeholders with regular reports.
  • Ensure review of coordination related information management products and work closely with the information management team.
  • Perform regular field visits and take part in regional coordination meetings.
  • Perform other related duties as required.
  • Minimum Qualifications :
  • Education & Professional Work Experience

    Years of Experience / Degree Level :

    For NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree.

    Field(s) of Education :

  • Social Sciences;
  • Development Studies;
  • Journalism;
  • International Relations;
  • Political Affairs;
  • or other relevant field.

    Field(s) of Education marked with an asterisk* are essential)

    Certificates and / or Licenses :

  • Not specified. (Certificates and Licenses marked with an asterisk are essential)
  • Relevant Job Experience :

    Essential : Relevant experience in humanitarian or development programme implementation, including experience in facilitating inter-agency coordination at sector or macro-level.

    Good knowledge of the UN system, NGOs and related planning and coordination practises..

    Desirable : Expertise in emergency response and preparedness planning and monitoring, including a good understanding of related standards and indicators.

    Experience in change management and innovation. Work experience in refugee settings.

  • Functional Skills : IT-Computer Literacy;
  • ER-Inter-Agency Coordination Mechanisms;
  • ER-Inter-Agency External Relations;
  • ER-Inter-Agency Leadership / Coordination;
  • ER-Inter-Agency Resource Mobilisation;
  • PR-Refugee Protection Principles and Framework;
  • CO-Public Speaking;
  • MS-Drafting, Documentation, Data Presentation;
  • Functional Skills marked with an asterisk* are essential)

    Language Requirements : Knowledge of English and UN working language of the duty station if not English and local language.

    Competency requirements : All jobs at UNHCR require six core competencies and may also require managerial competencies and / or cross-functional competencies.

    The six core competencies are listed below.

    Core Competencies : Accountability


    Organizational Awareness

    Teamwork & Collaboration

    Commitment to Continuous Learning

    Client & Result Orientation

    Managerial Competencies :

    Judgement and Decision Making

    Cross-Functional Competencies :

    Analytical Thinking

    Planning and Organizing

    Political Awareness

    Eligibility : Candidates must be South African Nationals.

    Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR / AI / 2020 / 1 / Rev.

    1). If you have questions regarding your eligibility, you may also contact the HR Unit.

    In line with the RALS, the below category of candidates are eligible to apply for internally / externally advertised vacancies.

    Group 1 candidates : Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above, as Group 1 candidates.

    External candidates : All other candidates are eligible to apply to positions in the NPO category as external candidates, including GS staff members holding a university degree and fulfilling eligibility requirements, regardless of grade or length of service, who may apply to any vacant NPO position in their country of assignment for which they qualify.

    External candidates must meet the essential minimum requirements of the position.

    Remuneration :

  • A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at :
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form