Head of Product Strategy
iXperience Pty Ltd
Greenpoint, Western Cape, ZA
1d ago
source : Careers24

Who we are The world is changing at an exponential rate and current education systems are not keeping up. At iX, we believe that in the next century, learning wont just be concentrated on youth, but interwoven throughout a persons life as they transition across careers and life priorities.

Our mission is to build transformational learning experiences that close this gap and give our students the best possible life.

iX's vision is to build a lifelong learning brand with a range of future-focused programs and services. Our current focus is on creating career development programs for high schoolers, university students, professionals, and executives, and partnering with institutions to transform how the world prepares students for the future of work.

Why work for us We are looking to make a positive impact on students' lives by providing them with education for the future.

Our company is based on 3 pillars : Dream Why are you here? What do you want to experience? How do you want to contribute to others?

These are the questions that guide the journeys of our students and the core team. Evolve We challenge our team to be disciplined learners who continually evolve, step by step, day by day.

At iX, it's OK to make mistakesit's not OK to not learn from them. Connect We believe what makes work ultimately rewarding are the people you share your time with.

As a team, we dine, hike, surf, hit the gym, and travel the world together. Your role as part of the iX Team At iXperience, we are building the future of education.

We are now positioned for considerable growth with exciting opportunities on the horizon. Our technology platform needs to scale as quickly, which means youll be given a lot of responsibility quickly.

Students use our proprietary, custom-built tech platforms to apply to our programs, make payments, and connect with other alumni once theyve completed a program.

Each of these have been meticulously designed to create a great experience for our students and power business growth. Your responsibility will be to understand our students needs and pain points, and plan how to improve these platforms.

You can expect to spend a lot of time interviewing students, getting their feedback on our platforms, and coming up with ideas to improve their usability.

You may have to design and mock up new concepts yourself, or work with our design team to do so. Youll also spend your time immersed in data : both quantitative from platforms such as Hotjar and Google Analytics, and quantitative from student interviews.

As part of the Product team, youll report directly to our Chief Product Officer, Rafi. Your responsibilities will include : Product design :

  • Collaborating closely with product ownership, engineering, business stakeholders and other design professionals to iterate on and refine the existing and future UI and UX.
  • Creating a product design and development roadmap, including necessary hires to build the team.
  • Overseeing the planning processes by breaking down design output to fit release cadence, planning, aligning, reviewing, and approving design implementation throughout the path to production.
  • Participating in design reviews, giving and receiving feedback in an appropriate way.
  • Taking over product testing of existing programs - conducting customer interviews, adjusting the program design, and relaunching the programs.
  • Helping generate at least $100K in revenue from new programs. Design system development & implementation :
  • Defining the core elements of the design system, specifying UX, visual, content, interaction and motion elements as well as documenting behaviours, usage guidelines and best practices that will guide how teams design and build products / services.
  • Cultivating internal knowledge around the design system by serving as a subject matter expert to contributing teams who are designing additions to the design system.
  • Helping define design philosophy, principles, & standards, and the design direction of the experience, visual style of the design system. Conduct Research :
  • Forming close relationships with our partners to uncover their needs. Serving as the conduit and advocate to the product team on customer and end-user wants, needs and desires.
  • Scaling research beyond the Design team, helping other teams learn how to effectively conduct their own studies to gain market insights as needed.
  • Devising new program ideas and validate them using consumer research and concept testing. Team Leadership :
  • Growing the Design and Research teams, which will entail hiring, organizing, and mentoring.
  • Making hires into the Product Design team according to the roadmap.
  • Coaching designers to become the collaborative glue that inspires product management and engineering while also developing their core competencies at envisioning what could be.
  • Leading and grow a team of product designers and design researchers by setting clear objectives, establishing a strong design process, and building a strong team culture.
  • 5+ years of experience working in a product design, product manager, or other senior product roles.
  • Experience building and launching new programs, preferably in the education space.
  • Experience working with budgets, spreadsheets, and data. The ability to create basic financial models.
  • Strong project management skills : the ability to gather the resources needed to execute a product vision.
  • Experience hiring and leading a team.
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