Bring your possibility to life! Define your career with us With over years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same.
This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.
lead discussions with peers to take action to ensure the sustainable success of the platform Provide leadership within the business by developing innovative methods for measuring the customer experience, and use this data to identify and drive platform improvements Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide) Translate performance data into insights for technical service & solution improvement and enhancement (across technical teams) Align teams to service Improvement & innovation plan requirements and influence effective implementation Lead the design of process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing efforts or applying deep subject matter expertise to restore service with minimal disruption to the customer and business Positively contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization where it makes sense to do so Accountability : Financial & Cost Optimization, Risk & Governance Take full accountability for delivering an optimal Platform Engineering cost model Analyse operational cost data, identify cost-savings & efficiencies and influence the business to adopt these efficiencies across multiple service teams Understand & contribute to the delivery of an optimal cost : serve of Platforms as a service Create business cases & solution specifications for various governance processes (e.
g. CTO approvals) Participate in incident management & DR activity applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents Hold accountability for all risk associated with platform engineering decision making Apply & maintain all Group risk (e.
g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks Update & or develop & maintain all application documentation as per the organization technical standards and risk / governance frameworks Accountability : People Cascade platform direction across teams and ensure team alignment on platform direction, performance objectives, plans and prioritization Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc.
sprint routines, regular & honest feedback etc.) Assume one stop shop accountability for the right people in the right teams to deliver on our platform strategy (always!) Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services Seek out opportunities for collaboration across groups, ensure that cross-team commitments are set, and achieves scale in team work efforts by enabling the work of others Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment Identify and develop needed skills (self and others) in a way that is best-suited to the service design and that maximizes delivery efficiency Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution Conduct peer reviews, testing, problem solving within and across the broader team Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption) Education Bachelor's Degree : Information Technology Absa Bank Limited is an equal opportunity, affirmative action employer.
In compliance with the Employment Equity Act 55 of , preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised