You will be responsible to manage the data being generated by the tools and determining a meaningful approach to the assessment of this data.
A thorough approach to the aggregation of the data from the various clients and the establishment of patterns and trends to be able to enhance the SD-WAN (Software- Defined Networking) service being delivered.
This will require a thorough interaction with the deployment and support team to identify items that could enhance the service quality.
A qualification (certificate / degree / diploma) in statistics, computer science, data science or analytics or related field
Demonstrated technical experience using programs to extract, analyse and manipulate data from a variety of disparate data sources and systems
Demonstrable experience in a data analytics or business intelligence role working with databases, e.g. Oracle, MySQL, MS
Basic understanding of SD-WAN preferred
Demonstrated reporting and analytical experience using BI tools or any other tools of preference
Solid experience in developing queries and reports based on user requirements
Must be prepared to work flexible hours dependent on key project deliverables