Returns Clerk - DURBAN (KZN)
Frimo Recruitment Agency
Durban, South Africa
1d ago
  • Ensure that all claims, invoices and uplifts are captured and credited daily.
  • Ensure that high value uplifts / returns are reported to management before crediting.
  • Issue reference numbers to the Drivers when there are discrepan-cies regarding the delivery and report to management.
  • Communicate with Customer Care, Sales Reps and Drivers to re-solve any issues regarding deliveries.
  • Do investigations on claim queries when required by management.
  • Daily handing over of all processed stock and credits to relevant de-partments.
  • Control scraping and destruction of expired stock.
  • Capture returned stock on SAP and update master data.
  • Ensure that all returned goods meet the set standard and quality.
  • Manage and ensure compliance to standard operating procedures.
  • Run batch verifications on SAP.
  • Position Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • Tertiary qualification would be an added advantage.
  • Minimum of 3 years experience in similar position preferably from the FMCG industry.
  • Basic computer skills (Word, Excel, PowerPoint, etc.).
  • Knowledge of SAP system.
  • Strong attention to detail skills.
  • Strong people skills with customer service exposure.
  • Ability to plan well, multi-task and work well under pressure

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