Trainer

Nedbank

Johannesburg, Gauteng, ZA

4d ago

source : Latest Jobs

To enable learning and development for internal and external Nedbank stakeholders through analysis, design, development, implementation and evaluation of learning solutions in order to achieve Nedbank's strategic objectives. Job Responsibilities

Conduct analysis on business imperatives and identified needs

Determine the scope of work of specific learning interventions, including deliverables and timeframes, and conduct needs analysis .

Deliver Learning and Development (L&D) solutions through learning interventions that are aligned with business and cluster strategic intent.

Apply L&D practices by keeping abreast of industry trends (Financial sector and Education, Training & Development) and legislative requirements.

Coordinate identified L&D initiatives and cluster projects

Enable role competence as described in the curricula per role

Make recommendation to business by identifying trends and providing feedback on identified success factors, risks and gaps

Make recommendations to the Learning and Development Manager if material should be developed in-house

Consult with clients through regular interactions to develop an understanding of their business context, structure and needs

Build and maintain relationships with internal stakeholders through consultation, understanding their requirements and accommodating needs.

Build and maintain relationships in external stakeholders by ensuring contracted deliverables are met.

Monitor own performance by tracking delivery against scheduled activities and learning evaluations and taking corrective actions when required.

Meet required business needs by engaging with business and determining the preferred method / medium of learning transfer.

Design and develop the required learning intervention, assessment and learning aids whilst ensuring they are appropriately positioned

Determining objectives for learner, business outcome desired and level of learner audience.

Obtain sign off of learning material / interventions by relevant stakeholders.

Determine if business areas would require change management interventions through analysis of current and (to-be) redesigned process maps.

Plan utilisation of resources.

Create an implementation plan / learning proposal

Mitigate risk by identifying deviations from contracted plans and processes and escalating as required.

Resolve work obstacles by putting contingency plans in place and managing on a case-by-case basis.

Ensure accurate tracking and reporting of learning interventions

Contribute to development of procedures, processes and standards

Ensure accuracy of learning material content with regard to product, processes, systems and legislative requirements

Support the achievement of the business strategy, objectives and values

Identify training courses and career progression for self through input and feedback from management. Ensure all personal development plan activities are completed within specified timeframe.

Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

Obtain buy-in for developing new and / or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses Contribute to a culture conducive to the achievement of transformation goals Participate and support corporate responsibility initiatives Seek opportunities to improve business processes and systems .

People Specification Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas / National 1st Degrees

Preferred Qualification Relevant HR diploma or degree, specialisation in Learning and Development, ODETDP diploma / certificate, qualifications in area of specialisation e.

g. Short Term Insurance; Investments; Executors; Financial Planning / Structuring Essential Certifications Preferred Certifications Type of Exposure

Conducting root cause analysis

Analysing situations or data that require an in depth evaluation of multiple factors

Designed and Developed Learning Intervention

Coordinating and gaining commitment from internal stakeholders

Facilitation of workshop / training

Coaching and Mentoring

Change Management

Writing business proposals.

Conducting a needs analysis.

Communicating complex information in writing and verbally

Identifying trends.

Using different approaches in new work situations

Minimum Experience Level 8-10 years of relevant training experience and must have Commercial Insurance experience? Technical / Professional Knowledge

Administrative procedures and systems

Banking knowledge

Banking procedures

Business principles

Business terms and definitions

Data analysis

Governance, Risk and Controls

Microsoft Office

Relevant regulatory knowledge

Relevant software and systems knowledge

Business writing skills

Cluster Specific Operational Knowledge

Industry specific knowledge

Industry trends

Behavioural Competencies

Operational Decision Making

Managing Work

Customer Focus

Communication

Adaptability

Technical / Professional Knowledge and Skills

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