CUSTOMER CARE LIAISON
Right Find
Cape Town, Western Cape, ZA
14d ago
source : JobVine

CUSTOMER CARE LIAISONCAPE TOWN CENTRALR15,000 plus benefits *This role requires a candidate with energy, initiative, commitment and drive to ensure the portfolio is running smoothly and efficiently, by supporting the Design Sales Consultant for the area.

The successful candidate will be required to service the Consultants Central Cape Town clients, including Table View, Goodwood, Century City and possible the CBD.

Good English and Afrikaans required.Candidates must reside in one of the above areas and will be expected to attend Monday morning Sales Meetings at the Southern Suburbs HQ.

Skills and attributes required : Experienced in a similar role / industry (indoor plants, health, hygiene, facilities management, etc.

Professional and courteousExcellent communication skills : English and AfrikaansStrong time management skillsSense of urgency, thoroughness and completion attention to detailKnowledge of indoor plants and maintenance thereof is advantageousPrepared to work in a hands-

  • on environmentComputer literacy (Word and Outlook)Code 8 Drivers License and a reliable car is a prerequisiteIn depth knowledge of the greater Cape Town areaKey performance areas will include : Maintaining and fortifying relationships with existing customersVisiting 10 to 15 customers on average per day;
  • depending on other business requirementsRecording of planter and plant descriptions, thereafter comparing with relevant customer contractPromptly attending to customer care queries and taking necessary actionAssist operations staff when requiredSubmitting of completed weekly call reportSubmitting of planned weekly scheduleCompiling and submitting of final monthly Sales, Country Performance and Branch Comparison Reports Additional Information : Benefits include R800 cell phone allowance, 200l petrol reimbursementSuitable candidates will be requested to complete a Personality Profile Analysis (PPA), which will then be compared with the Human Job Analysis for the position.

    Integrity checks will be conducted on behalf of the client in line with their policies and procedures.The client reserves the right not to fill the vacancy.

    CVs to be submitted with professional head and shoulders photograph

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