Develop the business to reach set sales targets for the month. - Drive specific strategies to retain and grow existing customer base.
Manage customer expectations to ensure effective delivery of service. - Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
Identify and venture into new revenue streams. - Ensure customer’s escalation is managed and feedback is provided. - Negotiating the terms of an agreement and closing sales.
A strong understanding of industry and market trends and customer behaviour. - Evaluate vehicles correctly. Qualifications and Experience - Minimum Grade 12.
3 years sales executive experience. - A Code 8 Driver's Licence is vital. - Computer literacy - Proven track record of meeting regular monthly targets.
Skills and Personal Attributes - Customer and sales management. - Understanding of the compliance governing the retail industry would be an advantage.
Knowledge of the areas' most spoken languages an advantage. - Experience in cold calling to develop a client base. - Growing the market experience.
Knowledge of Higher Gear. - Knowledge of dealership policies and procedures. - Knowledge of broader competitive motor industry.
Knowledge of economic & financial factors affecting the industry. - In-depth product knowledge on all related aspects.
Knowledge of product image and corporate branding. - Product Knowledge will be huge advantage. - Self-motivated priority-setting and time management.
Oral communication skills; negotiation and influencing skills. - Accurate customer needs analysis and understanding. - Accurate customer qualifying.
Interpersonal and interactive skills. - Effectively understanding and interpreting customer behaviours and emotions. - Strong administrative skills.
Professionalism and presentable. - Negotiation and persuasiveness skills. - Closing skills. - Networking and lead generation skill