The role is responsible for the performance, integrity and security of the BI environment as well as the development of BI solutions for internal and external customers.
The successful incumbent will design and document solutions and make appropriate recommendations that will positively impact operational effectiveness.
Duties and responsibilities : Planning and management - conclusive signed off analysis plan with complete stakeholder analysis.
The IT BA must define the requirements activities that will be performed and how those activities will be performed on an enhancement, in accordance with any existing standards in the organization.
Elicitation - complete, clear, correct and consistent requirements clearly documented and signed off.Analysis solution design signoff from all stakeholders.
Structure the raw data collected during requirements elicitation, identify gaps in the information and define and describe the characteristics of an acceptable solution to a business problem, so that the enhancement team has a clear understanding of how to design and implement it.
Refine the documentation based upon stakeholder feedback and iteratively ensure feasibility of the proposed requirements to support the business and user needs, goals and objectives.
Requirements communication - written acceptance of understanding of requirements from all stakeholders.Perform peer reviews on business analysts functional and enhancement specifications.
Solution assessment and validation - IT BA signs off functional testing and assists with useracceptance sign-off. Successful sign-off from all stakeholders.
Change management - deployment into production strictly follows change managementguidelines. Handover documentation completed with applicable support periodIdentify data quality issues and support the data governance initiative by participating innecessary activities including data profiling.
Ensure active participation of knowledge repository - all analysis documentation must beuploaded into the relevant portal.
Ensure all relevant documentation is shared in a centralrepository and not on the local drive.Production support - resolution of agreed production support issues logged onRemedy / TFS within agreed SLA with business.
Respond within agreed response time tobusiness.Governance - ensure you adhere to policies and procedures (referring to securityprocesses, change control process, DRP process, SLA, etc.
Promote the use of Business Intelligence (BI) tools and concepts across the organisation.Work with user community to understand business process challenges and identifysolution opportunities within Business Intelligence areaProvide support and expertise to the user community within RTT to assist them to betterutilise Business IntelligenceTranslate project requirements into functional and non-functional specifications for BIreports and applicationsDesign and implement reporting applications including BI dashboards, reporting cubesand static reportsDevelop BI portals for customers and Internal use and ensures production rollout of themodelsConduct training for customers on the BI solution on a regular basisDevelop and optimise SQL queries and ensures optimal performanceImprove and streamline processes regarding data flow and data quality to improve dataaccuracy, viability and value.
Data gathering, research and analytical abilities so as to develop insightful conclusions andgenerate solutions to address user needs.
Direct quality assurance and user acceptance testing by writing test plans and managingthe execution of testing (Unit and UAT)Oversee the ongoing development and operations of a business intelligence architecturethat enables fact-based decision making and ad hoc analysis and insight generationContribute to and support the organisations Business Intelligence strategyRemain current with industry trendsAdvise and educate management on their relative importance and impactIdentify Business Improvement and Optimization opportunities that will result inimprovement of process performance both internally and externally (clients).
Analysis of Supply Chain related information to determine demand profile in relation tofacilities, equipment, and systems, fleet and distribution network.
Plan the efficient and effective flow and storage of goods, information, and services frompoint of origin to destination in accordance with customer requirements.
Responsible for project documents, presentations, and reports to present analysisfindings.Liaise and coordinate with subject matter experts from other departments in order toobtain information to develop project solutions and cost models.
Provide frequent status updates in relation to project deliverables.Review of business process and system performance in assigned projects and find creativeways to enhance this performance or perform the functions in a different way.
Innovative solutions to ensure that functionality and business improvement are deliveredon time according to best practices for his / her projectsDesign change in the company'sbusiness areas affected by the business analysts projectoptimizing the nature of the business areas' business outputs.
Qualifications and experience : MatricDegree inIT / Industrial Engineering / Business or Data AnalysisIT experience in development and BI3+ Years Visualisation experience in any BI Analytical Tool3+ Years data analysis experience3+ years experience in database design or integration experience with SQL ServerdatabasesBasic experience in C#Extensive SQL query and update knowledgeMust have the ability to present BI solutionsProven experience in Agile and Waterfall project methodologies and SDLC processesRelevant experience working with IT teamsCOBIT (advantageous)ITIL (advantageous)