The primary role of the Warehouse Manager is to be responsible for managing the day-to-day operations of the warehouse. The Warehouse Manager must continuously improve processes and systems and create an environment where staff can perform at peak level.
People Management Run the daily distribution and warehousing function through a team of supervisors. Manage staff performance and develop staff through staff appraisals, coaching, counselling and training programs.
Ensure that the level of labour resources is in line with demand Monitor and manage operational performance measures, ensure supervisors take ownership of their departments performance and meet KPI targets.
Warehouse Management Ensure that all processes, procedures and work instructions are documented and adhered to. Manage and facilitate daily, weekly and monthly operations planning to minimize costs and meet service level targets and minimize cost Present monthly management report with performance analysis and improvement plans.
Participate in annual planning and budget process, set annual operational goals and develop plans to achieve goals. Review monthly costs, analyse and explain cause for over or under expenditure.
Identify and manage ongoing business improvement projects in line with business targets and plans. Manage Health and Safety requirements in accordance with company standards.
Manage inter warehouse 3rdparty logistics service providers and ensure service provider achieve the targets and adheres to the procedures in the service level agreement.
Manage the daily warehouse operations of receiving, put away, storage, and dispatch. Manage the daily picking, packing and invoicing operations and ensure that the invoicing is completed by the agreed cut-off times.
Ensure that warehouse layout, equipment and systems are optimally aligned for maximum efficiency. Stock Management Ensure accurate inventory records are maintained and stock losses minimized through disciplined stock control procedures and cycle counting.
Plan and manage stock takes, coordinate analysis of stock take results, present and implement stock accuracy improvement initiatives.
Manage inventory levels in conjunction with Supply Chain Planner to ensure optimal stock levels are maintained and obsolete stock is minimized.
Ensure that target stock levels and service levels are maintained. Education and Experience Required Essential · Tertiary qualification degree / diploma in logistics.
Preferred · Proven track record of successfully implementing operational best practices in a distribution and warehousing environment.