IT Support Engineer
Datafin Recruitment
Cape Town, Western Cape, ZA
4d ago
source : Careers24

ENVIRONMENT : A dynamic Cloud Solutions Specialist seeks an ambitious IT Support Engineer whose core role will be to support and maintain the company's internal IT infrastructure and provide technical support to end-users.

You will be expected to ensure the effective implementation and maintenance of the companys IT Security including anti-malware, managing & monitoring the IT Asset Register and managing the successful migration of data from Dropbox to Google.

You will require Matric / Grade 12, a tertiary qualification in Computer Science / Computing / Technical Support or similar or equivalent experience, at least 5+ years relevant working experience as Desktop Support or internal IT & be proficient in working with Networks, Linux, Workstations, Systems Security and other peripherals.

Duties :

  • Responsible for the companys internal (i.e., office environment) IT systems.* Work with internal and external IT stakeholders and providers including Provisioning, maintaining and decommissioning workstations* Hardware and software providers* Printers and scanners* Continuous power supply systems* Switching and cabling* Other* Ensure the successful implementation and maintenance of the companys IT related policies and procedures including
  • Acceptable Usage* IT Security (e.g., anti-malware)* On-boarding and exiting of user access* Other* Manage and monitor the IT Asset Register.
  • Maintenance and upkeep of IT rooms in each branch.* Look after all internal Video Conferencing equipment.* Consolidate internal IT systems.
  • Manage the successful migration of data from Dropbox to Google.* Manage and maintain branch firewalls.* Attend to user requests including desktop related support.
  • Escalate matters in the appropriate manner when required.* Participate in the development and improvement of the companys internal IT matters.
  • Plan, test and implement related projects as and when they arise.* Travel between branches (indication is once a quarter or as and when required).
  • Build and maintain successful cross-functional relationships within the Technical team and other departments* Ensure the required processes, documentation and reporting requirements are met and maintained.
  • Requirements :

  • Qualifications Matric / Grade 12.* Tertiary qualification in Computer Science / Computing / Technical Support or similar or equivalent experience essential.
  • Relevant Certification in Microsoft, Linux, MacOS, FortiGate, G Suite will be advantageous.*Experience / Skills A minimum of 5+ years relevant working experience as Desktop Support or internal IT.
  • Proficient in working with : * Networks* Linux* Workstations* Systems Security* Other peripheralsATTRIBUTES : * Accountable.
  • Flexible.* Organised.* Excellent interpersonal skills.* Team player.* Logical, systematic and technical problem solver.
  • Attention to detail.* Love for technology.* Ability and interest in self-study.*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
  • COMMENTS : When applying for jobs, ensure that you have the minimum job requirements. *Only*SA Citizens will be considered for this role.
  • If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.

    Please e-mail a word copy of your CV to dani datafin.com () and mention the reference numbers of the jobs. We have a list of jobs on http : / / www.

    datafin.com (). Datafin IT Recruitment - Cape Town Jobs.

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