KEY RESPONSIBILITIES AND ACCOUNTABILITYTECHNICAL CONSULTING (analyse, strategies and communicate)Conduct thorough analysis of clients overall employee benefits (e.
g., medical scheme, retirement fund, group risk, wellness programme, occupational health, expatriation cover etc.) with the objective of quantifying related costs, risks, inefficiencies, duplications, gaps, and business opportunitiesConduct annual review (benefit and cost comparison) of all benefitsCompile a value based, integrated and progressive annual strategy for each clientPropose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each clientCompile reports and presentations for various projects.
The reports and presentations must be compiled and presented in a manner that demonstrates the value delivered by the company and promotes the Companys brandFacilitate / manage meetings (internal and external) with an objective / outcome in mind.
Ensure adherence to time allocated, promote interaction and control focus to discussion pointsPORTFOLIO MANAGEMENTEnsure execution of strategies and services planned for each year within the time allocatedEnsure compliance to Service Level Agreements and Turn Around TimesMonitor ICU flags (i.
e., expiry of contractual term, loss of relationship at executive management and material service failure) and communicate identified concerns to the companys senior management.
Prioritise service delivery to ICU flagged clientsDevelop and maintain a good relationship with the HR / Payroll Team, HR Management, and the Executive TeamManage elevated service delivery complaints to the best of your capabilityPROJECT MANAGEMENTThere will be special projects allocated to you to oversee and manage.
You will be required to design a project plan, present the plan to the team involved, delegate tasks and provide progress report to the teamSUPERVISION / MANAGEMENTManage a team of Service Consultants by communicating their roles and responsibilities, help them structure their workflow (i.
drivers license and own car3-year experience in Employee Benefits ConsultingPROFESSIONALISMEnsure clear, effective, and professional communication to clientsAlways adhere to high standards of quality and professionalism (punctuality, formal dress code, professional written and verbal communication etcComply with FAIS code of conductTreat clients with dignity and respectWork collaboratively and efficiently with other team members and provide support where required