Senior Network Engineer: Networks
Business Connexion (Pty) Ltd
Centurion, ZA
21d ago

PURPOSE OF THE JOB

To be responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX's standards as well as supervising the other more junior network engineers

CONTEXT

Take cognisance of industry compliance requirements The need to be aware of changes in clients operational and medium to long term objectives and ICT requirements Understand the change in the BCX service model to a services on demand model The need to be aware of and adhere to SLA / OLA requirements The need to have a conceptual understanding of the Service delivery model The need to be aware of emerging and current technology

CUSTOMERS

Manager : Networks BCX Competency Centres End Users Service Delivery Manager Team Leader Supervisor Account Executives

ROLES

Manage Change Control Network Manage Problems

Job Requirements

EDUCATION Grade 12, NQF Level 4, plus relevant diploma, NQF Level 5 CCNP (Cisco Certified Networking Professional)

EXPERIENCE 5 - 8 years in an IT environment of which at least four years in a Networks and Communications environment

Motor vehicle

It is the employees responsibility to Effectively Manage Telephonic Communication by :

Ensuring that a professional, personalised message is recorded on their cell phone and landline

Ensuring that the message facility is activated when you are unavailable to take calls Regularly checking for new messages

Timeously responding to all messages in order to ensure excellent customer service

COMPETENCIES

  • Knowledge and Skills : Good Understanding Of Process, Procedures And Work Instructions; ITIL Principles; In-Depth Knowledge Of Networks, Communications Systems,Technology Judgement Quality Assurance And Management;
  • Reporting Skills Time And Priority Management; Understand BCX's And Client Policies And Procedures; Understands BCX's Business Ethics And Values Core Competencies : Analytical Thinking Communication, Customer Excellence, Orientation, Initiative Insight, Listening, Potential Presentation, Reading Comprehension

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