Seeking a Call Centre Manager to start as soon as possible. Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations.
Ensure appropriate staffing and action accordingly; training & development. REQUIREMENTS : Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre Understanding of Call Centre industry Problem solving Planning and Organising Exceptional leadership skills
Salary depending on previous experience and skills