Risk Management Plan and initiate strategies for premium collections. Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities and management of credit control staff : Ensures prompt collections Correct payment allocations Account reconciliations Where required, initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion Develop and implement collection policies and procedures and review same on a regular basis and submits appropriate improvement plans and strategies Identify and apply changes in the insurance industry.
Accuracy and high attention to detail. Operations Monitors and controls the outstanding premium book. Compiling of reports for Finance.
Commissions, debit commissions, debit order submissions, age analysis. Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations.
Ensures maintenance of broker database in terms of FAIS Analyse arrear premiums on monthly basis. To ensure strict and continuous follow-up of outstanding premiums.
Regularly review non-performing brokers in terms of late payments and plans / strategies for recovery of those premiums.
Performs other duties that may be assigned from time to time. Prepare operational analysis of monthly results & trends. Implement, recommended and maintained credit control standards, process flows (policies and procedures).
Ensure that staff complies with the companys internal control / risk evaluation Actively train credit controllers and accounts / reconciliation clerks Workflow Targets / goals to be met Staff performance Client Service Handling of queries and feedback to internal / external customers.
Continuous improvement of service delivery in terms of service level agreements and optimise performance management. Develop relationships with clients and sales through on-going communication.
Optimise business process efficiency. Other FSB maintenance Ensure that the FSP is compliant in terms FAIS Intermediary Contracts Agency applications and ensuring all documents are up to date Minimum
Grade 12 Diploma in Credit Control Management Insurance Qualification an added advantage Able to demonstrate experience within Credit Control in the Insurance Industry Computer literate Possess an ADVANCEDunderstanding of Word, Excel, Mail Merges and V-lookup functions MUST have 10 years experience in credit control management Skills Required : Must have the ability to prioritise Accuracy / high attention to detail Must be able to take initiative Must be able to identify and solve problems effectively Problem-solving, effective planning and organisational skills Ability to successfully manage multiple priorities and assignments Able to direct and lead others to produce desired results An experienced team player, bring enthusiasm and energy into group efforts Must have exceptional interpersonal and leadership skills Excellent communication skills essential, both written and verbal Strong diary and time management skills Meeting of deadlines