Main purpose : Commercial underwriting and client contact Commercial claims, dealing with the complete process General office managementMain job functions : Dealing directly with clients Attend to all amendments on policies and distributing policy documents Issuing new policies Ensure renewals are dealt with timeously Register and handle the whole claims process Be able to assist with Personal lines clients, policies and claimsMinimum Requirements : Registered as a representative with the FSCA within the last 5 years for Short Term Personal and Commercial lines intermediary services without supervision.
COB (class of business) completed for Personal and Commercial Lines RE5 qualification and NQF4 The incumbent has 3 to 5 years claims and underwritingexperience together with good administration skills and the ability to look at all aspects of the job, regardless how detailed Ability to be a team player that can actively encourage open and frank communication in a team environment.
Encourages a climate of teamwork through their actions; and is committed to team goals rather than personal goals. Positive and willing attitude as well as a service culture Ability to prioritise own workload.
Methodical / analytical ability and numerical ability able to analyse situations, form opinions, and make decisions independently, and calculations accurately High level of communication skills (both written and verbal)Afrikaans & English The ability to proactively develop customer relationships, making efforts to listen and understand the customer, anticipating and providing solutions to customer needs to customer satisfaction.
Computer Literacy (MS Office : Outlook, Word, and Excel) Able to deal with service providers such as IT, internet service providers etc.