Specialist: Engineering
South African Revenue Services
Johannesburg, Gauteng
6d ago
source : findojobs-za

Requisition ID- Posted12 / 04 / - Region - Location Report to : Senior Manager : Design EnablementDepartment : Business Design and Engineering,Closing Date : 22 April WANTEDSARS BUSINESS DESIGN AND ENGINEERING Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience with solid work values to join this dynamic team of seasoned professionals.

The Engineering : Solution Design team analyses and designs all SARS manual / systems business solution requirements, leveraging the empathy, definition and incubation steps of the design thinking methodology to ensure the development of innovative solutions.

The capability informs and supports Product and Process strategy during business case formulation. In addition the capability effectively utilize data to understand current processes, identity root causes of the business problems it solves and document and model detail business processes and requirement specifications.

This job requires dedicated individuals with a keen eye for detail. If you are passionate about simplifying complex business problems and have the requisite experience in conceptualising innovative business process solutions and eliciting detail business requirements, in the financial services industry, then we would like to hear from you Job PurposeTo analyse, design and lead the design of innovative multi-process / function business process solutions across the business process management life cycle ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy.

This includes the provision of design and implementation support and conducting of stakeholder engagement. ProcessAccumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.

  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.

    Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.

    Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. Execute specialist input through investigation &opportunities within the product process including risk concern.

    Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption. Provide process solution support to institutionalise process initiatives .

    Design, model and document Process Solutions Specifications. Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.

    Contribute to the successful implementation of change initiatives by providing support in area of work. Apply processes to improve data validation across service delivery systems in line with operational targets.

    Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

    GovernanceImplement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

    Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

    PeopleDevelop and maintain productive working relationships with peers and team members to achieve predefined objectives.

    Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

    Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

    FinanceAdhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs ClientContribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

    Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. Accountability Analytical Thinking Attention to Detail Commitment to Continuous Learning Conceptual Ability & Competence Problem Solving & Analysis Business Knowledge Capacity Planning Institutional Process Analysis & Redesign Process Auditing Reporting Relevant Bachelor's Degree / Advanced Diploma (NQF 7) : Industrial Engineering AND 8-10 years' experience in a similar environment, of which 3-4 years must be at operational specialist level OR Senior Certificate (NQF 4) AND 15 years related experience, of which 3-4 years must be at operational specialist level AbilityThe ability to take all relevant details into account to ensure that a task is completed to required standards The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues This is the ability to formulate new concepts based on information gathered Ability to determine trends from raw data to assist decision-making in various aspects of work at SARS KnowledgeUnderstands a situation or problem by breaking it into smaller pieces / tracing the implications of situation in a step-by-step way Knowledge of own organisations, policies, procedures, services, products and business operating mod The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.

    Employment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply.

    Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest.

    The appointment is also subject to appropriate reference(s) and security clearance where applicable.

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