Call Centre Agent
NamStaff
Johannesburg, Gauteng, ZA
4d ago
source : Work-Force
  • Answer incoming telephone calls in fluent English. · Manage general telephonic and email queries. · Manage a very busy switchboard.
  • Send relevant documentation to customers and follow-up on incomplete information. · General office administration duties.
  • Minimum requirements : · A Matric / Grade 12 qualification, with an excellent academic record. · Excellent Microsoft Office skills, especially Excel and Outlook.

  • Excellent verbal and written communication skills in English. · An eloquent and confident telephone etiquette with an incessant positive energy.
  • Advanced multi-tasking and prioritisation skills. · Ability to work under pressure with very busy phone lines.
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