Job Description : Our client is is actively recruiting for a Warranty Clerk to join their team in Johannesburg. Duties & Responsibilities To keep in line with the Warranty departments Policies and Procedures Adjudication of all Regional Warranty submissions, from your appointed Branch / Dealer.
Proper and effective office administration, with a clean and tidy workstation Management of Warranty queries from your Appointed Branch / Dealer, and assistance in said queries should it be necessary.
Monitor accuracy of all Warranty claims, and required picture proof received Monitor accuracy of all Labour rates and Parts prices on all claims received.
Monitor the Branch / Dealers Corrective action with a Warranty repair to ensure all repairs are within the Industry standard.
Complaint, Cause, and Correction) Claim back from Engine and Chassis suppliers, to ensure product improvement, and to ensure supplier is liable for their individual product failure Keep track of all Mayor Component failures to Recondition said parts to optimise time limits, and ensure customer satisfaction.
Proper, respectful, and clear communication with Branch / Dealer, and other relevant employees. Interested candidates can send their CV