Swahili Speaking Client Success & Media Analyst Internship

We Outsource (Pty) Ltd

Cape Town, South Africa, Western Cape, ZA

3d ago

Swahili Speaking Client Success & Media Analyst Internship

Location : RSA. Working from home

Application Deadline : September 2020

Interviews : Sep / Oct

Start Date : Immediate

Fixed term contract (6 months)

Remuneration : Paid position - competitive base salary

PREREQUISITES :

Must be able to read, write and speak fluently at business-level in Swahili, as well as having good communication skills in English.

Work Permit / Visa - A valid Visa to work within South Africa is compulsory.

Are you a proactive, social person with a genuine interest in supporting and managing the quality of our client deliverable within a challenging international environment?

Then Our Client might be the company for you!

Meet The Teams

This internship is an opportunity to work across two exciting departments.

Client Success focuses on engaging and growing Our Clients current client base. An Account Manager is designated with a portfolio of clients and is responsible for building positive long-term relationships across Africa.

Collaborate with this department and be exposed to client consultation, industry-education, client-servicing, African business acumen and how to thrive in a dynamic, team-focused environment, results-driven business environment.

Media Analytics plays a key role analyzing clients’ media performance across multi-channel data sets. Collaborate with this department and learn to create intelligence reports based on holistic views across media outlets and social media.

Understand media impacts, draw out trends and learn to showcase the results to clients for an integrated media strategy.

The Role

The Client Success & Media Analyst Intern will support the Client Success and Media Analytics teams with a variety of tasks such as :

Data cleaning : download from Our Clients platform, review sentiment, analyse themes of news, aggregate engagement etc

Develop data visualizations in Excel and PowerPoint

Support Client Success in onboarding, training and account set up

Work with and update Media Lists

Keep track of market trends and stay abreast in the digital arena

You will receive full training on how to complete your tasks with ongoing support whilst being fully embraced in tour clients culture as part of the team.

For recent graduates and first time job seekers alike, this is a great way to develop your business acumen, understand consultative account management, sales methodology and being part of a young dynamic team.

What are we looking for?

This individual should have a strong understanding in new media / social media, be a team player, and excited to learn about a variety of industries.

Bachelor's degree;

0 - 1 year working experience;

Strong drive and self-starter;

Excellent communication skills;

Solution oriented and client focused;

Analytical mindset and attention to detail;

Ability to set priorities and meet deadlines;

Strong team player;

Self-motivated

Our Client offers you an ambitious and international working environment. At our Client, our employees are our biggest asset, and therefore a big focus will be on your personal development.

It is important that you see yourself thrive within the culture of our three core values; Fun, Winners and Respect.

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