R 9 945
An established company in the Northern Suburbs of Cape Town, is looking for fluent French speaking Call Center Agents to offer excellent service to its clients from all over the world, and maintaining its reputation as a world leader in products for frequent and discerning travelers with a powerful portfolio of brands.
EMPLOYMENT TYPE : Permanent role
BASIC SALARY : R9 945 (including 10% shift allowance)
START DATE : January 2019
Taking inbound calls in a professional manner
Handling and overcoming objections in a professional and effective manner
Adhering to targets
Making outbound calls to an international customer base
Executing effective sales techniques
Handling both internal and external email correspondence to and from clients in line with quality standards
Working towards resolution time periods
Ensuring quality standards and targets
Dealing with clients telephonically above average telephonic communication skills
APPLICANTS MUST HAVE :
A National Senior Certificate
A clear criminal and credit record
A valid work permit (this is a MUST, if foreign)
The ability and willingness to work weekends and shifts as and when required (rotational shifts : 5am to 2pm, 11am to 8pm and 8pm to 5am Monday to Sunday)
Proven exposure to flexibility and easily adaptable to pressurized environments and change
Proven customer service orientation and problem solving ability in previous roles / career
An applied foreign language in a corporate environment
The ability to multi task
Familiarity with call centre culture / environment (advantageous)
Exposure to travel, either work related or extensive personal travel (advantageous)
Meet all of the above? Interested? DON’T DELAY EMAIL TODAY TO maaliek statusstaffing. or telephone 021 42 11917 ask for Pallo.
If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role.
We will retain your credentials for future similar roles.
Ad Visible Until : 31 January 2019 Ref : PC000571 / MI
74 7105 173 112