JOB ROLE : You will be responsible for overseeing a variety of housekeeping functions to ensure the smooth running of the daily operation of the housekeeping and laundry departments.
The housekeeping department is responsible for the cleanliness and orderliness of the hotel and its public areas.
The laundry department is responsible for the provision of clean linen to the various outlets i.e.
rooms, food & beverage and banqueting on daily basis.
It is also responsible for managing the services of guest laundry and dry-cleaning.JOB SPECIFICATIONS : Minimum 5 years experience working in a luxury 4 or 5 star hotel at an executive level.
Hotel Management degree or equivalent.
Advanced computer skills and experienced in working with Opera.Strong operational and technical knowledge.Eye for detail.
Commitment to delivering a high level of customer service.
Strong staff management skills, teamwork experience and must be able to build a team.Ability to work accurately and under pressure.
Flexibility to work a variety of early and late shifts.
Excellent communication and written skills.
JOB DESCRIPTION : Responsible for cleanliness, orderliness and appearance of the entire Hotel.Ensure that rooms are prepared to five star standard.
Immediately attending to guest requests.Daily inspection of public areas and employees locker rooms.Daily briefing of Supervisors / Executives.
Prepare Annual Housekeeping Budget.Ensure that costs are controlled without compromising on standards.Maintain par stock of guest supplies, cleaning supplies, linen and amenities.
Manage monthly stock-take on all housekeeping supplies.
Arrange regular pest eradications.Ensure that the Lost & Found procedure is being adhered to and managed.Organize on-the job training.
Maintain personal hygiene and a professional appearance of all staff in the department.Ensure the best skilled staff are appointed in order to deliver five star standards.
Roster adequate staff in line with business levels and ensure efficiency throughout entire shift.Daily recording of staff hours and monthly submission of payroll information.
Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.Prepare management reports.