Systems Manager, IT Retail Operations System, ITS
O'Brien Recruitment
Cape Town
5d ago
source :

Systems Manager, IT Retail Operations System, ITS Accountable for delivery and maintenance of sustainable complex or multiple systems.

This is a permanent position based in Cape Town. Job description

  • Build and maintain an appropriately motivated skilled team o Build a sustainable team capability o Develop and maintain effective relationships across suppliers and IT and support engagement with the Retail Operations business unit
  • Contribute to the ongoing improvement of processes, technology, and architecture o Drive the ongoing improvement of processes, technology, and architecture across the Payments ecosystem o Utilise problem-solving skills & techniques to drive the sustainable resolution of incidents and problems o Use strong analytical skills to provide input into the design of solutions and problem solving o Understand your Systems Architecture Integration Dependencies and Ensure the right infrastructure and correct operating technology is in place for systems o Understand Payments Eco System Architecture and collaborate with the EA team on solutions and roadmaps o Accountable for the team'
  • s adherence to the Woolworths testing & QA practices and processes o Ensure systems conform to IT governance and PED and Payments information security requirements o Responsible for addressing risks raised by audit (internal and external)o Accountable for alignment to IT BCP and DR, working with the teams to formulate the Payments application suite BCPo Maintain a multi-year Technology and Business Roadmap o Provide inputs to Business Case formulation- Resources- Infrastructure- Software o Contribute to the assessment and selection of applications, solutions, and services

  • Understand the IT and Business strategy and translate into a one-year system operating plan o Proactively identify business impacts and direct the resolution o Plan and prioritise projects and workload to deliver to the operating plan o Provide resource and budget estimates as input into the ITS planning and budget process and in response to development request Minimum requirements
  • Relevant Payments eco system management experience
  • Relevant 3 year tertiary or NQF aligned qualification
  • At least 7 years relevant experience across multiple areas of IT, preferably in payments eco systems management
  • Minimum 3 years people management
  • Supports the development of business acumen of team through knowledge sharing and upskilling.
  • Develops retail acumen of team through knowledge sharing and upskilling.
  • Evaluates the applicability of solutions with the ability to challenge and qualify its suitability for the business.
  • Quickly identifies key issues, stakeholders, and viewpoints in a complex situation or problem
  • Anticipates the consequences of situations and proactively works to overcome potential obstacles
  • Plans and ensures implementation of activities / projects identified in business strategy
  • Allocates time and resources as required when faced with multiple demands and competing priorities
  • Applies diplomacy and tact, demonstrating respect for differing perspectives
  • Understands the perspectives of others to establish mutually beneficial objectives
  • Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position programmes and services.
  • Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
  • Confidently addresses groups of people, adapting style as appropriate for different audiences.
  • Redirects own or own team’s efforts in response to changed circumstances to ensure effective problem solving
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