Call Centre Agent - Customer Service
aatriplea recruitment
Johannesburg, South Africa
1d ago
source : Job Placements

Duties and responsibilities will include :

  • Answer incoming telephone enquiries across the companies product range, responding to them and documenting resolution
  • Maintain customer relationships both internally and externally
  • Calculating costs / prices for customer policies
  • Take ownership for incoming enquiries ensuring complete customer satisfaction and query resolution
  • To keep company records up to date
  • Skills and experience required for the Call Centre - Customer Service role :

  • Excellent communication skills both verbally and written as well as customer care
  • Good IT and excellent numeracy skills
  • No Experience Required- Training will be Provided.

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