Ref: ITSBPA0012 IT Business Process Analyst II, ITS, 6 month contract, Cape Town
Western Cape, ZA
1d ago


To translate business requirements into workable business process models within the Foods area as well as across other impacted areas.

This is a 6 month contract position based at the Head Office in Cape Town City Centre.


  • Business requirement analysis skills
  • Process design and documentation skills
  • Strong presentation and influencing skills
  • Systems development life cycle experience
  • Knowledge of relevant methodology and tools; e.g. BPMN, ARIS, Visio
  • Project management life cycle knowledge
  • Broad general IT knowledge
  • Relevant 3 year Information Technology or business qualification
  • Minimum of 4 years relevant experience within Retail

  • Ability to work on your own, as well as a good team-member
  • Attention to detail
  • Ability to work in a fast-changing environment (i.e. flexibility and adaptability)
  • Ability to work under pressure and with diverse stakeholders
  • Strong communication skills and ability to communicate with all levels in IT and the business
  • Delivery-focused
  • Analytical, problem-solving attitude
  • Documentation - adherence to standards
  • Continuous improvement mind set

  • Work with the relevant stakeholders to understand the requirements, facilitate solution exploration, develop the Business Requirement Specification(s) and obtain consensus
  • Actively participate in, and promote a working group culture with the IT Business Process Analysis function
  • Provide regular status updates
  • Proactively identify and communicate impacts, risks and issues
  • Participate in the selection of solutions
  • Provide input into the Systems Requirements Specification and the Application Integration Specification
  • Ensure the integrity of the solution in accordance with the business requirements
  • Plan, drive and execute functional testing and business sign off
  • Guide the preparation of or prepare user manuals and guides with the change manager
  • Review training documentation and participate in project training
  • Proactively identify opportunities to improve and streamline business processes
  • As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.

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