Franchise Administrator
Finovate People
Paarl, South Africa
4d ago
source : Job Placements

Our client, a marketing and design company in Paarl , is looking for a Franchise Administrator to join their creative team.

The successful candidate must be willing to grow with the company.

Responsibilities :

  • To handle all enquiries relating to a new franchise.
  • Assist with existing stores that sell and interact with the franchisees.
  • Maintain sales and enquiry database.
  • Maintain the application and approved database.
  • Take minutes of meetings.
  • Marketing of franchise opportunities.
  • Advertising of all new company opportunities and re-sales.
  • Liaise with Marketing Manager regarding updates required for company website.
  • Liaise with web designers for the company and which franchise websites to update new developments on websites.
  • Handle all enquiries and record all enquiries on database (spreadsheet).
  • Capture and maintain all statistics on electronic and telephonic enquiries.
  • Conduct research on competitors.
  • Prepare applications from interested parties.
  • Complete administration related to online assessment testing.
  • Notify prospective franchisees of availability of stores for sale.
  • Communicate and receive all necessary documentation regarding sale of stores.
  • General liaison.
  • Receive and forward all customer complaints received on e-mail to relevant person.
  • Requirements :

  • A relevant Degree in Journalism, Communications, Marketing, or a related field.
  • 2 or more years of franchise administration and social media experience.
  • Excellent administration skills and administration experience.
  • Very good computer skills in MS Excel, MS Outlook, MS PowerPoint, and MS Word.
  • Excellent written and verbal communication skills.
  • A good understanding of social media.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Ability to work in a fast-paced, high-pressure environment.
  • Area : Paarl area.

    Starting date : As soon as possible.

    Salary : R15 000 †R20 000 per month.

    Please apply online if you meet the above-mentioned requirements.

    Please consider your application as unsuccessful if you have not been contacted within 4 weeks.

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