Field Support Engineer
Summit Africa Recruitment
Johannesburg, Gauteng
3d ago
source : findojobs-za

MUST HAVE MINING EXPERIENCE (MUST HAVE WORKED ON A MINE SITE BEFORE)Our client is looking for a Support Engineer to facilitate successful solution delivery & maintenance on the instrumentation hardware, field services, IT (Software) and remote support.

Responsibilities will include : Installation (incl. IP camera, IP laser, network switches, LED lights, etc.) on client equipment such as conveyor belts and flotation cells, with a focus on : o Sensor mounting and configurationo Network connectivity & configuration o Low voltage power supply o Software installation & XML configuration Handover, training, and client engagement On-going remote sensor health monitoring and diagnosticso Remote monitoring and remote o Regularly liaising with client to troubleshoot technical issues and to advise the customero Remote setup, configuration, calibration and updating softwareo Debug sensor, OPC and data integrity problemso Automated troubleshooting toolbox and standard operating procedure (SOP) development to solve recurring problems more efficientlyo Liaising with internal & client IT department regarding infrastructure architecture planning and maintenance On-going field serviceso Travel to site - estimated at 20-30 trips per year (trip duration typically 2-5 days, but may at times be up to 4 weeks)o Working closely with our Support Technicians based in Johannesburg & Cape TownRequirements : Degree in Engineering (Electrical or IT oriented) Onsite Service experience (Minerals processing and Mining industry beneficial).

Software scripting experience (Advantages). Selection / troubleshooting and configurations experience -Fi, Flood Lights, IP Cameras and more) and in hardware (Servers, network devices, Wi-Fi and other IT equipment).

Experience in server and database hosting, as well as firewalling, etc. Experience in electronic fault finding and replacements.

Knowledge in OPC Communication and Setup (Advantages) Comfortable working within a team of suppliers to deliver relevant solutions to a client(s)( Medically fit to pass client medicals & perform physical / hand-on duties and must be vaccinated)

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