Working in a team environment, the Project Manager within our vertical Service Delivery division will be responsible for leading the customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing projects.
The Senior Project Manager will lead and support the project team and coach other Project Managers and Project Coordinators as team lead unless team is already led by a Customer Engagement Lead.
The project team may consist of i.e. Architects, Technical Consultants, analysts, SAM specialists etc.) In addition, responsible for managing corporate, customer and third party vendor efforts to plan and implement SoftwareONE solutions.
The Project Manager has a 85% chargeability objective (75% external projects and 10% on internal projects) 5% on coaching and leading other team members, 5% supporting sales in pre-sales activities and the remaining 5% is to be spend on training and personal development in role and within SoftwareONE.
The Project Management Office (pmONE) is the overarching governance body that supports the three centrally led Vertical teams (Technology Services, Software Asset Management and Software Procurement Services) which operates globally through locally funded and managed resources.
Will work with Vertical Project Managers in project risk management and delivery of projects
Track and manage project activities like : Schedule Management, Cost Management, Risk & Issues Management, Meeting Management & Change Management
Work with Business team on pre-sales activities and getting the scope finalized as required
Promoting pmONE services to Business leads / Account Management leads when required
Participate in up-selling and presales activities with sales
Develop and maintain project management best practices
Support project reporting activities
Responsible for managing assigned customer project
Meets or exceeds approved budgets by providing reliable financial forecasts to Management and update management on project progress
Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
Opportunity manager for medium and large risk deals
Mentor others and assist them with their professional development
Serve as the face of customer for SoftwareONE
Achieves operational objectives by contributing information and preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems
Meets financial objectives by forecasting scheduling expenditures; analyzing variances; initiating corrective actions.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
What we need to see from you
Average Experience of +5 years in project management or PMI / Prince 2 Practitioner certification required. (If certification is not held, the candidate should qualify for the certification requirements and complete the certification by 1st year of employment.
Experience preferably from a Systems Integrator or a large service organization. Has the ability to manage internal as well as external resources with a team size
Accountable for managing multiple engagements or work streams with a value
Responsible for directly managing 5-7 projects in either SAM / SPS / TS through Project Managers / SDMs.
Highly motivated and results oriented
Managed a multi-site delivery including a Global Delivery Center Network (Best Shore)
Managed Senior Manager expectations to program / business case and resolves conflicts in large organizations
Owns and manages knowledge sharing within a community (e.g. team, practice, or project)
Ensures team members support knowledge sharing and re-use requirements of project
Excellent presentation skills as you will be required to present to customers
Demonstrated experience and expertise selling solutions to business decision-makers by reinforcing the value of the SoftwareONE Services to the customer’s overall business pain and / or strategic opportunities
Solid problem solving skills required.
Excellent verbal and written communication skills as well as strong business acumen
Experience and desire to work in a technology consulting environment that may require travel.
What you should really know about us.
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.
This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.
Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.
SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results.
Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.
We are Humble, have a very high degree of Integrity and are simply not interested in politics.
Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.